Privacy Policy

Privacy Policy

Who We Are

SlabFix Repair operates slableakrepairvictoriatx.info. We are a free referral service. When you call the number on this website, we connect you with an independent slab leak or plumbing provider who serves your area in Victoria, Texas. We do not perform plumbing work ourselves, and the providers we connect you with are separate businesses.

This policy explains what information we collect when you visit this website or call our phone line, how we use it, and who we share it with. Effective date: November 11, 2026.

Information We Collect

When you call. Our phone system records your phone number, the date, time, and length of the call, and the general area your call comes from. Calls may be recorded for quality and to confirm that the call was connected correctly. You may also tell us your name, address or ZIP code, and details about your plumbing problem.

When you visit the website. Like most websites, we automatically collect technical data such as your IP address, browser type, device type, the page you came from, and the pages you view.

How We Use Information

We use the information you give us on a call to find a provider who serves your area and to connect your call to that provider. We use call records to confirm calls were routed correctly, to resolve billing between us and our partners, and to improve the service.

We use website data to understand how visitors find the site and which pages are useful, and to keep the site working properly.

Who We Share Information With

Service providers. When we connect your call, the provider receives your phone number and whatever details you share on the call so they can help you. Each provider is an independent business with its own privacy practices. Please review their policies directly.

Call routing and marketing partners. Our calls are handled through third-party call tracking and routing platforms and may be routed through a referral network that works with local providers. These partners receive call data needed to connect and track the call.

Legal reasons. We may disclose information if the law requires it, or to protect the safety, rights, or property of our users, our partners, or the public.

We do not sell your personal information for money. Sharing your call with a provider so they can help you is the purpose of the service.

Cookies and Analytics

This website may use cookies and similar tools, including analytics services such as Google Analytics, to measure traffic and see how visitors use the site. These tools collect data such as page views, time on site, and general location.

You can block or delete cookies in your browser settings. The site will still work, and you can still call us.

Data Retention

We keep call records and website data only as long as we need them for the purposes in this policy, including billing, record keeping, and legal requirements. After that, we delete or anonymize them.

Data Security

We use reasonable safeguards to protect the information we hold. No method of transmission over the internet or phone network is 100% secure, so we cannot guarantee absolute security.

Your Choices and Rights

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, subject to any records we must keep by law. Depending on where you live, including Texas, you may have additional rights under state privacy law. To make a request, email us at the address below.

If you do not want your call connected to a provider, you can simply end the call at any time.

Children's Privacy

This website and phone line are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.

Changes to This Policy

We may update this policy from time to time. When we do, we will post the new version on this page and change the effective date at the top.

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